Customer engineering
Forward Deployed Engineer
Take a customer’s engineering problem from the first conversation to a working solution they rely on. You’ll connect our product team with the people using Endla in their operations.
Apply by emailEngineering, alongside the customer
Endla builds an operational platform for engineers working with physical assets. Our work spans well design, pipeline networks and production systems, bringing data, simulation and optimisation into the decisions people make every day.
As an FDE, you’ll spend time understanding customers’ operations, then build and deploy solutions on Endla. That can mean connecting data, writing a user-defined function, creating a reusable Endla file template or improving a workflow with our product team. You’ll stay involved through training, troubleshooting and adoption.
What you’ll do
- Work with customers to understand their workflows, data and constraints, and define outcomes worth delivering.
- Build, test and deploy customer solutions using Endla’s platform, functions, templates and integrations.
- Own delivery from scoping and demonstrations through rollout, hands-on support and user training.
- Validate results with users and track whether the solution is used and improves their work.
- Turn field experience into clear product feedback, reusable solutions and well-scoped feature improvements.
- Find opportunities to expand the value of Endla with existing customers, support new customer acquisition and work with engineering services partners.
- Share knowledge and build on the work of the wider team so each deployment makes the next one better.
What you’ll bring
- Strong engineering reasoning: you can break down an unfamiliar problem, check assumptions and assess whether an answer makes physical sense.
- The ability to work with data and write useful, reliable code. Python, TypeScript or SQL experience is relevant; you don’t need to know every part of our stack.
- Clear communication with technical and non-technical people, including explaining results and teaching users.
- Ownership and judgement: you can prioritise, follow through and ask for help when it matters.
- Commercial curiosity about how better engineering outcomes translate into value for a customer and a sustainable business.
Experience in energy, process engineering, simulation, optimisation or customer-facing software delivery is useful. We welcome people from software, engineering and scientific backgrounds who can show how they’ve built something useful and helped others use it.
What success looks like
Customers get working solutions and can use them confidently. Functions and templates see recurring use. Features ship with care, teammates benefit from your work, and customer outcomes lead to stronger relationships and new revenue opportunities.
Working arrangements
This is a full-time, Brisbane-based hybrid role, with in-person work and meetings at Endla’s and customers’ offices. Flexible working arrangements are agreed with the team around customer and delivery needs.
The package includes base salary, superannuation and eligibility for a performance bonus. Bonus outcomes depend on company performance and individual impact across teamwork, product delivery, customer success and revenue growth. We’ll discuss the package and applicable terms during the hiring process.
Show us what you’ve done
Send your CV and a short note about a technical problem you’ve solved, what you built and who used it. Include any relevant code, project or work examples you can share.
careers@endla.com